From the initial phone call requesting a same-day (weekend) emergency callout, to the final repair with my AC working again, my experience with AZ Comfort Specialists was excellent. Both the office staff and the service technician (John) were responsive, helpful, knowledgeable, and made an otherwise unpleasant situation (no AC in 110+° weather) manageable. I have already recommended the company to family and friends. If you are looking for HVAC services in the valley, don't hesitate to call them!
I am already so impressed by the service I’ve received with AZ Comfort Specialists. Our technician, David, was so polite and truly went above and beyond in every way possible (seriously, thank you!!!). I felt well-informed & he was very efficient.(He was also calm & collected when a SNAKE came and paid us a visit and helped remove it safely- definitely not in his job description!!)Overall I couldn’t have had a better experience.Grateful to find a company & employees I can trust.
I have used AZ Comfort for 4 years and they continue to provide prompt, courteous service. Their recommendations for maintenance and updates are well explained and in my best interest. No sales pressure. I look forward to having them continue coming.
David and Jay Rodriguez were out today to install ducts and vents for a kitchen remodel. David was in the attic and discovered the furnace was NOT vented to the outside. He immediately showed me with a video and explained everything and FIXED IT!!!! He treated this situation with the urgency and safety it deserved. David was LITERALLY a life saver. David and his brother were professional, compassionate and thorough. I highly recommend them and would give them 10 stars if allowed. (David even said that he would call us back in a week to check on us.) THANK YOU!!!
Small problem was not a concern. They showed up when promised and had me back up and running in short time. Did an analysis of system and made recommendations. Followed through and left me with a smile. Josiah’s demeanor guaranteed a first place in my book.
Arizona Comfort Specialists is the best! We have used them for our home for many years. The Miller family and the entire team are polite, knowledgeable, and professional. Great for routine maintenance and for a quick response when something goes wrong. 5 Stars for sure!
The company responded on short notice. The employees were polite and professional. They arrived on time, kept me informed and had a final walk through with me. I would definitely call them again and recommend them.
Wonderful, wonderful service. I would give them a 10 if I could. I went to turn my heat on and it was blowing cold air. I called Arizona Comfort Specialists and they answered the phone on the first ring. I was expecting someone to come out in a couple days as cool temps had hit Phoenix and I figured they were receiving a lot of calls, but they said John would be out that afternoon. John actually was ahead of schedule and arrived at 12:30. He was so professional, fair, and courteous. He diagnosed the problem quickly and before you know, I had heat. Thanks, John, for your wonderful service. I highly recommend you call Arizona Comfort Specialists for your heating and a/c needs. You won't be disappointed.
I and my family have used John and his team for over 25 years. Each member of the team is kind, courteous and respectful of the client and their property. They take time to explain in detail, take into consideration the client’s concerns and find solutions or alternate ways.Many of the workers have been there for years, which says a lot in this day, about how the company treats the staff. This is a family owned and run company and it makes a huge difference in how everyone is considered important- from staff to customer. They get to know the customer and care.No matter the job, be it residential or business, they are amazing in the level of care, customer service, kindness and respect.
I suffer from severe allergies & I did a lot of research on air filtration systems. As soon as I read all about the Air Scrubber by Aerus, I was intrigued. I was in dire need of relief & I needed someone to help right away. That’s how I stumbled across Arizona Comfort Specialists. I contacted them on 8/2, the owner (John) responded within 5 minutes, & the Air Scrubber was installed on 8/5. The installation went by sooner than expected & there was absolutely no mess left behind. Not only was he professional & friendly but he answered all of my questions & addressed all of my concerns…even after the installation. It’s only been a few months & my health has significantly improved. I’m forever grateful of their services & I would recommend them to anyone. Thank you John! Keep up the good work!
The owner of Arizona Comfort Systems listened carefully to our needs and made every attempt to meet them. The workers were on time, respectful and hard working. The project was completed in record time with minimal disruption to our home or our schedules. It was an amazingly simple process to remove our old heating/ cooling system and replace it. The workers came at 8:00am as was planned and were finished by 2:00pm of the same day.Today the company is replacing the heat/cool pipes on our roof. Once again they were here right on time and are working constantly and with minimal disruption to our lives. This is a great company with pleasant and respectful employees and a great owner. They have my highest recommendation!! Thank you, Sheri McCann/Stan Connors
My air conditioning seem to be having an issue. I called Arizona comfort specialist on Sunday and left them a message. I received a text message shortly after saying that they would be able to come and diagnose the problem that afternoon. John showed up as promised,-diagnosed the issue and replaced the compressor. He was extremely professional, Knowledgeable and kind. I highly recommend Arizona comfort specialist for all your heating and air-conditioning needs..
Kathy and John were great! They helped me out of a bind where I needed my AC fixed ASAP because of renters I had at my property in the summer. They were quick and professional and will definitely be using them again!
Josias installed in my house an air purifier for the entire house. My wife suffers from bad allergies and sinusitis and this has really made a difference. The tech was very professional and answered questions I had in regards to service and maintenance of my AC unit. He was extremely knowledgeable. Overall we’re very satisfied with this installation and service. We highly recommend them!J, I recently found your YouTube channel! Thanks for the informative videos! Makes me really think of my AC system and how I should invest in more efficient equipment. We’ll be calling your soon for sure :)
David was friendly, responsive and thorough. I appreciate that he took the time to explain what was hardening as well as the options. The guys that came to do the work were equally friendly, responsive and thorough. Highly recommend this team!
Very pleased with this company, their staff and the service. For example, today the two young technicians (Saul and Mike) were the perfect blend of personable and professional. They were knowledgeable, courteous, and efficient. Thank you again, gentlemen.
This is the company to buy your AC unit from! We had such a great experience with Arizona Comfort specialist that we had them give my grandma a new AC unit, as well. Honest, fair pricing, great customer service and great quality work!
It was very easy to work with AZ Comfort Specialists. From scheduling a quote to the actual installation, every member of their staff was friendly, polite and professional. I would guess they have good leadership and are happy in their workplace. Communication, both written and verbal, was clear and concise. It's too soon to comment on the quality or value of the system installed, but it's clearly working and they finished the installation in about 4 hours. The team was efficient and tidy, and they wore shoe covers in my home, which is important to me.
Prompt, professional and knowledgeable people. I will definitely use Arizona Comfort Specialists’ services in the future.And the future recently arrived! ACS installed my new system including the air handler and did a great job. My experience was once again great!
AZ Comfort is a great company. The technician was right on time and did a very thorough job. Even showed pictures so we could see exactly what was done. Recommended something to help boost the older unit but no hard sell. A pleasure to deal with as always.
Thank you Mike and Saul for your great service!!I have used comfort specialist for 3 years now and I wouldn’t trust anybody else. Honest, trust worthy and very good at their jobs. I’m always grateful when Mike and Saul show up to service my air-conditioning unit I know I’m getting the best quality service.
I used Az Comfort Specialists for a new AC installation. They arrived on time and respectfully cleaned up when they were done. Mike and Saul followed CDC protocol - to which I'm thankful. I will definitely recommend this company.
The ACS team installed 2 New Trane 20 seer units with whole house air purifiers. They finished both of them in one day! They even got me an SRP rebate to help with the costs. I would recommend them to anyone who wants an honest, professional, and family owned business to replace their air conditioners.
The service man J came by today to inspect the furnace, adjust a damper and adjust the level on the outside a/c unit ( an animal had tunneled under it). He arrived promptly, explained everything and is a sincere gentleman. I would recommend this company with no reservations.
Today we had the pleasure of using Mike, Sal ,David and Josiah to install our wonderful new Trane 2 speed a c unit. very nice polite and knowledgeableThanks Mike and Cathy for sending us your great team
Arizona Comfort has been to our business on a few occasions and has ALWAYS gone above and beyond take care of our issues. GREAT customer service, honest and attentive. They even helped me repair a lighting problem I had by pointing out a problem with a breaker! Highly recommend this company for service of A/C and commercial refrigeration.
We’ve worked with AZ Comfort Specialists for over 15 years. They trust them because of their integrity and have confidence they will take care of our needs. The team is friendly, honest and are committed to high quality service. We highly recommend AZ Comfort!
AZ Comfort Specialists are simply the best! Had an issue with my old unit which was 15 years old. They have always serviced it since they installed it originally. This time, it was either put a lot into it or time for a new one. Well since it was time, a new one it is. They are great on the price and fast!! Once we got it all approved, they installed it the same day! Very professional installers. Put a new digital thermostat in as well and explained how to work it. The unit is great! AC is blowing cold once again and cooling really fast! You cannot go wrong using them for service or a new installation. I will use them over and over and recommend to everyone!
Am very pleased with the service. Last minute call . Highly recommend Josias and David for your air conditioning needs. Reasonable prices. Am keeping this company for my future air conditioning needs. Thank you for accommodating me in your busy schedule.
John showed up on "off hours' late Saturday and was ready and informed by the call center of what to expect and what to have on hand.John was polite and responsive to our assement and did a thorough check to verify what our problem was and did his own assessment and verified what we knew was the problem and gave us a reasonable estimate to fix the problem.Upon approval of his estimate, he quickly made repairs and stayed to make sure everything was working as it should.Worth the money!
Josias, from ACS arrived almost exactly at the beginning of the promised window, which is always a plus. He called and sent a text before he got here. He checked out the problem and scheduled a follow up with me to make sure we got a complete fix. This is the 3rd time I've used ACS, and have had wonderful experiences each time.
AZ Comfort Specialists came out right away when we had an issue with our A/C. They let us know they could even come a little early ahead of our scheduled time. They have great customer service and are easy to work with.
It is always a pleasure to work with John Miller with Arizona Comfort Specialist. John Miller is very responsive, professional and has the knowledge to answer any and all questions you ask him. He recently completed a job at Deutsch Architecture Goup for us and our client couldn't he happier with the way him and his team performed on the job. John Miller and his team were in and out with little to no disruption to the office staff and left the space they were working in immaculate, thanks John!
shout out to J (Josias) for coming out and inspecting my A/C! he was very informative and i fee a lot more confident in what comes next to get this A/C ready for the Arizona heat!Josias’ service is awesome and was very professional. I would highly recommend him and this company!
AZ Comfort Specialists showed up on time every time. They exceeded expectations, worked with expediency, finished the job on time, cleaned up well, respected my property, hauled away the debris, and did a fantastic job. Excellent!!
Arizona Comfort is truly set for your comfort and worry-free AC work.I have hired many HVAC companies in my property management career, they all somehow resolve your issue. But, I had a wonderful experience with AZ Comfort, they are prompt, straight forward and quite efficient in what they do.I will continue using Arizona comfort for my HVAC needs and I encourage you to do the same.TM
Josiah arrived on time and was very thorough. He did not have the right part to fix my heater but arranged for someone else to get it and finish the repair later today. Very grateful and looking forward to being warm tonight.
The technicians were courteous, professional and knowledgeable. They made sure I understood the installation process and thoroughly explained the system operation afterwards. I would highly recommend this company.
From our initial meeting with Jay he was very informative and helpful with selecting our needs. He and his team were did a fantastic job with the install and were enjoyable to have in our home. Great Job!
Customer service, honesty and integrity. That is what you get when you call John and Kathy at Arizona Comfort Specialists. There is no comparison to any other heating and cooling firm in the Valley. These guys are responsive, extremely knowledgeably and honest when diagnosing any issues with your system. We have been customers for over 20 years and they never let you down. There work is top notch, their maintenance is thorough and their family and employees are top notch. Arizona Comfort Specialists are truly a one-of-a-kind operation.Kurt & Elizabeth Jones
Arizona Comfort Specialist has serviced my A/C for many years, and when it was time to purchase a new unit I contacted them. I didn't even think of anyone else, because I have known the owner for many years and know that he is a man of integrity. He does exceptional work at a reasonable price. They came to my home, wrote up a proposal, and scheduled installation for a week later. That was 6 months ago, and the unit is working great, quiet, uses less power, and easy to control. They just finished a 6-month inspection to insure all was working properly and made sure we are ready for winter. I highly recommend Arizona Comfort Specialists for routine maintenance and care, or for a new installation!
Arizona comfort systems remove my old air conditioning unit and installed a brand new unit all in a matter of about six hours they were amazing clean thorough kind courteous and they’re pricing was right in the marketplace they stand behind their work their service and their quality!
I am so grateful to have found this company! We have been struggling with our AC all summer and every time it shut down, the home warranty company we have would send a new tech, none of which were professional, nor did any of them diagnose and fix the problem correctly. I was so frustrated (no AC in Phoenix in the middle of the summer is not fun) I went outside the warranty company and called Arizona Comfort Specialists. John showed up an hour later, went through the system, took pictures and went through the issues with me. Turns out my 15 yr old system was on its last legs. Within 24 hrs, ACS had installed a new system and I couldn't be happier. A team of 6 showed up, in uniform, and they were all hard working, polite and friendly. From my first encounter with the ladies in the office (Cathy and Dasia (sp?)) to my final encounter with the last 2 techs to leave after installation, Mike and Saul (who stayed later to answer all my questions about how HVAC works) , the experience was easy and pleasant! If you need HVAC service or install, look no further...call these guys!
Arizona Comfort Specialists is a life saver! They are our go-to company for anything HVAC related. John was able to come out early morning the next day after our AC unit stopped working and got us up and running quickly and at a very reasonable cost. With two young kiddos at home and pets AND it being August in AZ we rely on our AC working and we are so relieved to have this wonderful company here to help!!Would recommend 100%!
Our AC broke last night at 4am. We didn’t even call them until after 12pm when we came home at lunch to check on it. They sent 2 technicians out and they had my unit fixed by 4:30pm. Turns out even though it was a new unit, a valve on the Freon pump broke. They were friendly, thorough, helpful and informative. I’m so happy this worked out like this. I don’t feel like we could be in better hands. THANK YOU SO MUCH! Saved the day preventing what would have been a miserable night.
Got back to me for a appointment very quickly. John was very pleasant and explained what the issue was and how he would go about fixing it. I would recommend Arizona comfort specialists and will definitely use them for my AC needs in the future.
Arizona Comfort Specialist have performed work for me and I have found them to be extremely competitive in their pricing, VERY professional, polite, clean, and excellent work. They sent me pictures of the work they completed so I could verify the work done which was very nice. Not having to worry about whether or not they just "said" the work was done. I really enjoyed working with them and will continue to use their services for all my HVAC needs.
Extremely happy with the experience of purchasing a new Trane unit from Arizona Comfort Specialists. From Kathy at the office with scheduling, to Josiah's visit to inspect the job, explaining in detail what was needed and answering all my questions to my satisfaction, to the actual install day with John and his crew, I was 100% at ease and impressed with the professionalism that was displayed. The duct work that was done to get cool air to a hot spot in the house is amazing. Extremely pleased and would highly recommend this family owned business to anyone needing heating and cooling service.
Had an AC unit go out in the middle of the night while I was out of town.My wife and kids woke up to a hot house and we called Arizona Comfort Specialists in a panic the next morning. They were able to get a unit and get it installed very quickly. The entire process was an awesome experience that could have been a disaster. It started with the amazing ladies in the office and the professionalism, knowledge, courtesy, and outstanding communication and service continued on with John and his crew. The work was super clean and and very professional and done with a sense of pride and respect for their customers. They are very honest, reliable, and deliver what they promise and truly value their clients and care about serving others.
Top notch service, reasonable pricing, honest, reliable, and on time! What more could you ask for!We can’t say enough positive things about John and his crew! We will definitely be referring them to our friends and family!
We hired Arizona Comfort Specialists for a job two other companieswouldn't touch John came out looked at the job we can do it they did the job on time. very fair with their price our company will only use them moving forward
Just had two new A/C & Air Handlers installed by AZ Comfort Specialists. They did a fantastic job starting with an onsite consultation fee that was wave, great explanation of what systems my house needs, discussed options, introduced SRP’s rebate initiative and to top it off this is the only A/C company that I know that has a 0% financing option available to qualified buyers. I will definitely be using this company for annual services going forward.
John, Josiah and crew were out to install a new unit today. First of all, I obtained 3 proposals and this was without question the most appropriate and the most reasonable. Saved a bunch of money! I was skeptical with the other 2 companies and knew immediately upon meeting John that I was in good hands, getting the right recommendation for my house and was safe in following his advice. The install was smooth sailing and on top of replacing the unit, John proposed some internal fixes to make the hot upstairs bedroom more comfortable and save money on the bill. They were on time and total pros. I love hiring people where I can have complete trust and not question the product or service. This was it, I will refer them to everyone.
The company was excellent, arranged service quickly and fair price. The work men were here on time and gave an accurate time frame for work completion. Installers were very nice and professional. They cleaned up well after themselves. I couldn’t be happier with the results and the process with them from start to finish.
Just had Josias and his crew come out to my place - they did an awesome job. They replaced some worn out duct work, swapped out my AC filters (commercial unit so it's on the roof as opposed to in the home) and helped increase the flow of air to one of my guest bedrooms. I will definitely use them again.
Reliable! Highest Quality Service! Integrity! I have been a customer of Arizona Comfort Specialists (formerly Rainbow Air) for thirteen years. When I first called ACS, I had a 29-year-old air/heating unit which needed much attention. John and his crew kept it going a couple more years until I finally asked him to replace the unit. The new unit has been very reliable. ACS has done regular maintenance and a few minor repairs to keep it in top shape for the past ten years. ACS is always on time, never tries to sell parts or work that isn't absolutely necessary and is very reasonable with their charges. I would highly recommend them for anyone looking for a dependable company.
Rainbow Air first did a FREE consultation for us. We knew that we needed a new system, and had already had a different company out, but wanted to compare before making a decision. We were VERY impressed by their knowledge and business demeanor. They also gave us an extremely competitive price. One month later we had them install a brand new Trane system. They were friendly, quick, efficient, and clean! Our system works great and we would recommend Rainbow Air to anyone.